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For companies that outgrew a pile of tools

Someone has to own the systems.

Growing digital businesses usually don't have an IT department. They have a founder, an ops lead, a pile of tools, and contractors. We sit with that team and own the stack — so the business keeps running while you run the business.

Staff, customers, and software you cannot treat as a side chore.

If operations has become the IT department — or the last person who knew the systems just left — that is the job.

Not a fit

  • You already have a CTO or VP of Engineering.
  • You only need tickets closed. That is a helpdesk.
  • We do not replace your Director of Operations, and we do not rebuild you into a tech company.

Own the stack. Keep the business running.

  1. Inventory every tool, vendor, login, and integration — and who actually owns each one.
  2. Get accounts off personal names and tribal knowledge.
  3. Decide what to keep, fix, replace, or stop paying for.
  4. Brief and review contractors so they do not become the architecture.
  5. Sit with Ops and Finance on the decisions that used to stall in Slack.
  6. Make sure the work does not stop when one person is out.

Process improvement and automation come after the stack has an owner. We tighten the work that runs the business, and automate the steps that are stable enough to trust — so a new tool does not become another thing only one person understands.

A two-week Systems Map.

Fixed scope. You get a plain-language picture of what you actually have, what breaks first, and a 90-day keep / fix / replace plan. Then we decide whether an ongoing retainer is useful. No retainer required to start.

The only ask is the map.

One conversation

With whoever currently owns the tools by default.

Questions

Who is SynthWork for?

A company with staff, customers, and software it cannot treat as a side chore. That is usually a company that grew a team before it grew an IT department, a business running on tools, vendors, and contractors, or a team whose work still depends on one person's logins and memory.

What does SynthWork do?

SynthWork owns the stack. We inventory every tool, vendor, login, and integration, take accounts off personal names, and decide what to keep, fix, replace, or stop paying for. The aim is that the work does not stop when one person is out. Process improvement and automation come after the stack has an owner, and only for steps that are stable enough to trust.

What is a Systems Map?

A two-week, fixed-scope engagement. You get a plain-language picture of what the company actually has, what breaks first, and a 90-day keep, fix, or replace plan. No retainer is required to start.

Who is SynthWork not for?

A company that already has a CTO or VP of Engineering, or a team that only needs tickets closed. SynthWork does not replace a Director of Operations, and does not rebuild a company into a tech company.

One conversation

Tell us where the stack lives today, and what breaks if one person is out.